Service Agreement
By purchasing private coaching sessions with Stephanie M. Hutchins, PhD, you agree to the following terms of service.
What’s Included:
This offering includes four (4) private 60-minute one-on-one video coaching sessions to be used over a one-month period.
Sessions are scheduled individually after purchase using the provided scheduling link.
Nature of Support:
This coaching offering is not therapy and is not a substitute for mental health treatment, crisis services, or medical care.
Coaching sessions are intended to support thoughtful reflection, decision-making, and personal development. No diagnoses, treatment, or medical advice will be provided.
You understand that coaching outcomes depend on your participation and circumstances, and no specific results are guaranteed.
Scheduling and Attendance:
Sessions must be scheduled using the provided scheduling link.
You are responsible for attending sessions at the scheduled time.
Cancellations or rescheduling must be made at least 24 hours in advance of the scheduled session.
Sessions canceled or missed with less than 24 hours’ notice, as well as no-shows, are forfeited and will not be refunded or rescheduled.
Timing and Expiration:
Coaching sessions are intended to be used within one (1) month of purchase.
Unused sessions do not automatically roll over beyond the original one-month period unless explicitly agreed upon in writing.
Refund Policy:
Due to the personalized nature of this coaching offering and the time reserved, no refunds will be issued once coaching has begun.
Technology and Communication:
Sessions are conducted via video conferencing. You are responsible for having a stable internet connection and appropriate technology.
Email communication is limited to scheduling and logistical matters unless otherwise specified.
Contact and Support:
For technical issues or scheduling questions, please contact info@serotinouslife.com .
By completing your purchase, you acknowledge that you have read, understood, and agreed to these terms.